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Steam Autoclaves by Priorclave

Frequently Asked
Questions

Autoclave FAQ Questions About Autoclaves

Find the Answers to Your Questions

Below you’ll find answers to some of the more common questions asked about Priorclave’s autoclaves grouped by topic. Don’t see an answer to your question? Contact us.

About Us
Our Products
Choosing an Autoclave
New Owners
Installation
Operation
Troubleshooting
Customer Service
About Us

Where are the units assembled?

What is the overall size of the company worldwide?

How long have Priorclave been in business?

Our Products

What is the operating range for Priorclave autoclaves?

What impact does our autoclave have on our facility’s heating and cooling system?

Are vertical or horizontal sliding doors available?

How is my Priorclave protected against overheating?

What is the heat output of each model?

How much water does each model use?

Are your pass-through autoclaves air tight?

Is the steam generator on board the unit or does it take up a separate footprint?

What is the difference between research-grade laboratory and medical autoclaves?

Choosing an Autoclave

What level of water quality do you recommend for your autoclaves?

What is the operating range for Priorclave autoclaves?

What impact does our autoclave have on our facility’s heating and cooling system?

Which type of autoclave, Gravity or Vacuum?

Can you connect the autoclave to an open drain?

Do I need a canopy or extractor hood for my autoclave?

What is the standard cycle length?

Does the unit have preset programs, or can we create custom programs?

Can your autoclaves be used for food and beverage products or retort processing?

Can a single steriliser be used for multiple load types?

Why would we need vacuum functions?

What is "Automatic Timed Free-steaming"?

Do pass-through autoclaves have to be certified? If so, to what standard?

Are vertical or horizontal sliding doors available?

What is the difference between electrically and steam-heated autoclaves?

I think I see in the literature you have cycles for media vs. cycles for dry materials, is that correct?

Should I buy a top or front loading autoclave?

New Owners

How do I open the door?

Where can I find my Pressure Vessel Certification?

Where is the Operation Manual?

Installation

We own one of your 40L autoclaves. It has never been used. We are now wanting to use it, but are a little confused over the connection of the device to the drain.

What level of water quality do you recommend for your autoclaves?

We have an autoclave that hasn’t been used for some time and would like to have it up and running again. Have you any advice on the appropriate site to install it and some of the health and safety considerations that need to be taken into account?

How much space around the autoclave is required to service it?

For room planning purposes: How much steam and heat will the unit give off during a typical run?

What is the temperature of the discharge steam/water?

Can one water softener be used for two autoclaves?

What is the maximum and minimum allowable pressure at the water input of the autoclave?

Is it possible to run the unit without being plumbed in?

Should I connect my autoclave to soft water or purified water supply?

Can we connect our water softener to the autoclave’s drain protection system as well as the water-fill tank?

Why are there two water connection points on my autoclave?

Should I connect the safety valve outlet to a drain?

Do I need a drain to connect my autoclave to?

Can you connect the autoclave to an open drain?

Do I need a canopy or extractor hood for my autoclave?

Do pass-through autoclaves have to be certified? If so, to what standard?

What is the heat output of each model?

How much water does each model use?

Operation

How often should my autoclave be serviced?

What chemicals, agents, and materials should not be autoclaved?

What is the operating range for Priorclave autoclaves?

How does the Manual Drain Work?

The Drain Protection System occasionally makes banging noises, usually during the cooling stage. Should I be worried?

Can I use DI or distilled water with my autoclave?

I’m using Media Warming on my autoclave, but the media is not fully liquid when I open the autoclave. Can I adjust the set temperature for this function?

I want to start my autoclave cycle before I arrive in the morning, is that possible?

What impact does our autoclave have on our facility’s heating and cooling system?

How do I open the door?

What is the standard cycle length?

Troubleshooting

My printer is using a lot of paper. Can it be set to print out less often?

My printouts are showing the wrong time. Can the time be adjusted?

When I press START the autoclave beeps and fault sign lights up. No codes are displayed. I’ve checked all the obvious things but please could you advise?

When I press START nothing happens and no LEDs on the “half-moon” cycle progress display light.

The thermal lock is set to 80°C but the autoclave will not open until the temperature is 50°C. How can I reset this to 80°C?

The temperature display is showing “F00” and a number, and “FAULT” is lit on the panel (there may be other messages lit as well). What does this all mean?

The Service Fault Light has just come on. What does this mean?

The Drain Protection System occasionally makes banging noises, usually during the cooling stage. Should I be worried?

Customer Service

We own one of your 40L autoclaves. It has never been used. We are now wanting to use it, but are a little confused over the connection of the device to the drain.

We have an autoclave that hasn’t been used for some time and would like to have it up and running again. Have you any advice on the appropriate site to install it and some of the health and safety considerations that need to be taken into account?

Is on-site training available for your autoclaves?

What is the availability of spare parts?

Am I legally obligated to have my autoclave examined regularly? How often? Can Priorclave carry out such an examination?

If I need service, do you have reps in my area?

How often should my autoclave be serviced?

What is the warranty associated with this unit?

Speak

Speak with an autoclave expert.

Locate

Find a local Priorclave distributor.